Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and payment details when you purchase our insurance products or contact us.
- Usage Data: Information about how you interact with our website, such as IP addresses, browser type, and cookies.
- Sensitive Information: Health-related information required to comply with IEC insurance requirements.
2. How We Use Your Information
We collect your information to:
- Provide and manage our services, including issuing insurance policies.
- Process payments securely.
- Communicate with you regarding your policy or account.
- Improve our website and customer experience.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Insurance Partners: Such as Cover-More, to underwrite and manage your policy.
- Service Providers: Third-party companies that help us process payments, host our website, or provide customer support.
- Legal Authorities: When required to comply with Australian or Canadian laws.
4. How We Protect Your Information
We implement industry-standard security measures to protect your personal data, including:
- Secure encryption for payment and sensitive data.
- Regular security audits and monitoring.
- Restricted access to authorised personnel only.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccuracies in your personal information.
- Withdraw consent for marketing communications.
- Request deletion of your personal data, subject to legal and regulatory obligations.
6. Cookies and Tracking
We use cookies to improve your experience on our site and provide personalised services. You can control cookie settings through your browser.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Phone: +61 (07) 55271849
Email: info@letztravel.com.au