Contact us
We’re here to help. Whether you have questions about our services, need assistance with your policy, or just want to learn more about what we offer, our friendly team is here.
Phone Support
Call our dedicated team: +61 (07) 5527 1849
Monday to Friday: 9am – 5pm AEST
General enquiries: insurance@letztravel.com.au
…or fill out the contact form.
We aim to respond within 24 hours during business days
Visit Us
Suite 2, Level 2
Capri on Via Roma, 15-21 Via Roma
Isle of Capri
QLD 4217 Australia
Got an Emergency or need to make a claim?
If you’re experiencing an emergency on your trip, call the local emergency services first. They’re experts at helping people in your location and can provide support, fast. Then, it’s time to call the Cover-More emergency assistance team. Cover-More can be contacted on +61 2 8907 5619 from anywhere in the world.
If possible, you can state your Travel Insurance policy number, but if you don’t have this Cover-More can verify you with a few details
In the event that you need to make a claim at the end of it, there are a number of options for you. The easiest way to lodge a claim with Cover-More is using their online claims tool.
You can access the online claims tool and complete your Cover-More travel insurance claim online 24 hours a day. This claim form and other ways to make a claim can also be found at https://www.covermore.com.au/claims